Privacy Policy

Welcome to Volture Labs (“we,” “our,” “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from Volture Labs (the “Site”).

🧾 1. Information We Collect

When you visit our store, we automatically collect certain information about your device and browsing behavior, including:

  • IP address

  • Browser type and version

  • Time zone and location

  • Pages viewed and time spent on our site

When you make a purchase or attempt to make a purchase through the Site, we collect:

  • Personal information: name, billing address, shipping address, email address, and phone number.

  • Payment information: credit/debit card details or other payment methods (processed securely through our payment gateway).

  • Order details: items purchased, order date, and total amount.

We also collect information when you:

  • Subscribe to our newsletter

  • Contact us via email or chat

  • Leave reviews or feedback

⚙️ 2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Communicate with you about your order or account

  • Provide customer support

  • Improve our products, services, and website experience

  • Send updates, promotions, and offers (only if you opt-in)

  • Comply with legal and regulatory obligations

💳 3. Sharing Your Information

We respect your privacy and do not sell your personal information.
However, we may share data with trusted third parties only when necessary, such as:

  • Shopify: for store hosting and e-commerce operations

  • Payment processors: to securely handle transactions

  • Shipping providers: to deliver your orders

  • Analytics tools (e.g., Google Analytics): to understand and improve website performance

Each partner is bound by strict privacy and data protection policies.

🔐 4. Data Retention

We keep your personal information for as long as needed to provide our services and comply with legal obligations.
You may request deletion of your data at any time by contacting us.

🌍 5. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information

  • Withdraw consent to marketing communications

  • Request a copy of your data (data portability)

To exercise these rights, contact us at admin@volturslab.co.uk.

🛡️ 6. Security

We use industry-standard encryption and secure connections (SSL) to protect your information.
Our systems are regularly updated and monitored to prevent unauthorized access or misuse.

🍪 7. Cookies

Our website uses cookies to enhance user experience, analyze site traffic, and remember preferences.
You can disable cookies through your browser settings, but some site features may not function properly without them.

🔄 8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Any updates will be posted on this page with the revised date.